App Support

Number Keeper support.

For help with Number Keeper, email support@keepsim.app. Please include your app version, iOS version, device model, and a short description of the issue.

Support email support@keepsim.app

About the app

Number Keeper helps users manually track SIM, eSIM, and virtual phone number keep-alive dates. Users can set reminders, view risk status in widgets, and open prepared actions such as SMS, phone, web, or carrier app links.

Number Keeper does not provide telecom service, sell phone numbers, automatically send SMS, automatically place calls, or access carrier account data.

Common questions

Where is my data stored?

Your number records are stored on your device. If iCloud sync is enabled in the app, Apple iCloud may sync app data across your signed-in devices.

Can the app automatically keep a number active?

No. iOS requires the user to confirm communication actions. Number Keeper can prepare and open an action, but the user remains in control.

How do I report a bug?

Email support@keepsim.app with the steps to reproduce the issue and any relevant screenshots that do not expose sensitive phone numbers.